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5 Stages To Digitally Upskill Marketing Teams

The client had only provided a business goal of "growing sales," without any strategic direction or marketing objective. A junior media buyer implemented the brief but had to guess which ad objective to choose and how to optimize the ad. The brand didn't provide enough strategic direction for the agency to implement properly and as a result, didn't get what they wanted. Bear in mind that, in some cases, you might need to reform and relaunch a long-standing team to reap the benefits of all four Tuckman stages. And to be clear, the Tuckman model is only one way of looking at team development.



Within every stage, you want the people in your organization to keep leveling up, to keep on growing, and to go from doers to managers, to leaders to owners of divisions. For instance, companies with this type of CEO and founder are highly productive, profitable, and rank at the top of their industries. In addition to this, the leader is well-known, admired, and respected inside and outside of their market. They also have a great reputation for being a guiding force, servant leader, and mentor to many. At this point in their careers, their mission is now spreading an infinite amount of positive influence and developing as many strong leaders as possible.


Signs and questions to look out for in the performing stage


Your team members need to learn to live under a workweek schedule before they will know how to be productive in a flexible schedule. You do your team no favors by letting them settle for mediocrity. After all, their ability to overcome obstacles and achieve their goals is a reflection https://www.globalcloudteam.com/ of a management job well done. They’ll look to you for guidance and support, and when you establish a trusting two-way conversation, you’ll pave the way towards their professional growth. You book 1-on-1 meetings with team members to learn about each of their experiences.


4 stages of leadership

Instead, it’s about developing a global view of the domain and how the interrelated concepts might be rearranged to create something new and innovative. I also like how Marshall distinguished an expert from a thought leader. Not that one is better than the other, but it is helpful to know that thought leadership is not the same thing as being great at something. Now having more opportunities than they ever dreamed, the new challenge for the thought leader is to stave off distraction and stay true to the original message. Having said that, there are five fundamental stages that all leaders will travel through. For many of these people, it’s not just about the work that they have done, but the indirect impact they have had through their inspiration of others.


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For example, transformational leadership is one theory of exemplary leadership, and you can go here to assess your transformational leadership capacity. See if you can recognize where you might be and where you need to go. A digital learning plan is vital to getting and keeping your organization on the leading edge with digital marketing. Digital is only becoming more important, so the sooner you start, the sooner you'll get results. For example, I recently worked with an agency that was struggling to implement an effective digital ad campaign.



This stage involves understanding the organization's current skills (at my company, we use a "Digital IQ" test to do this) and comparing them to the skills needed now and in the future to drive growth. When forming a team, leaders need to build trust, set expectations and encourage involvement. Creating a team charter is a great tool to help your team, as is conducting different kinds of "get to know you" activities. However, as a proponent of the power of mapping a path to one’s dream goals, I find Marshall’s four stages of thought leadership to be helpful in this regard.


Information Management


As you learn about their progress, you ask them questions about their processes and notice how they collaboratively provide constructive answers. How they trust each other to remain accountable for their tasks without dropping the ball. As you communicate with them you notice how confidently they articulate their ideas. They feel confident and comfortable when approaching you with concerns and questions. This way, they’ll remain high-performing while re-establishing trusted connections.


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The feedback they will give will focus much more on overall performance. They will offer behavioural feedback, but struggle with inquiring into broader personal issues and, sometimes, with colleagues who have a radically different frame of reference from their own. Leaders at the Achiever stage 4 stages of leadership often fit the standard model of good management (and are more widespread at 51% of management). While they tend to like the idea of a clear vision or strategy, leaders at this stage can struggle to set a direction away from the industry norm or a ‘me-too’ variation on an existing theme.


Small Tweaks Can Bring Great Results


On this level, leaders who produce results build their influence and credibility. People still follow because they want to, but they do it because of more than the relationship. It is a prime place for you to begin investing in your growth and potential as a leader. Use your time at this level learning to lead yourself – through priorities and self-discipline – and you’ll be ready to move to the next level. They focus on the achievement of goals rather than the application of rules in getting things done.


4 stages of leadership

They like people to bring them solutions rather than problems and this “can-do” attitude makes them forgiving of minor mistakes – as long as the goal is reached. When making decisions, someone at the Expert stage will focus on the things they know or can gather from pre-existing evidence to set a direction informed by their own professional viewpoint. Guided by best practice, they will be unnerved by being asked to do innovative things and they will prosper in steady state environments. It is very easy for people at this stage to get stuck in specialist roles as they are often seen as having insufficient breadth or flexibility to progress to more senior roles.


Organizational leadership


The last and highest leadership level is the one where you have zero direct impact on anything, yet practically everything you do has an indirect impact. Again, the change is very significant in this stage because now, instead of leading people, you are leading leaders, and you are often two and even three levels above the front line work. For most, the first real leadership position is that of team leader, and you're involved in day-to-day delivery, a front-line contributor. Obedience, integrity, and learning to discern God’s will are essential if a person is to go on to the next stage. If a person cannot discern the voice of God in their own life, it will be difficult for them to convince potential followers that they have discerned God’s will for the organization. Communication skills should be in the honing stage – not just public speaking but relating to superiors, peers, and subordinates.



Relying on an agency to understand and deliver digital best-in-class executions doesn’t work. The initial stage is usually marked by a mixture of attitudes and feelings. Some members will be excited and optimistic about joining, while others will be anxious or perhaps skeptical about their roles. Meetings and other interactions will generally involve cautious attempts to get acquainted and discussions of big-picture concepts, as members determine norms and, in some cases, form cliques. No matter what type of team you’re forming, you probably shouldn’t expect its members to instantly bond and quickly reach the level of a high-performing team.


Leadership Principles + Examples of Leadership In Action


Their ministry will be an extension of these for the rest of their life. This stage of leadership is what's required of middle and senior management in open organizations. The next stage of leadership is what we think of as organizational leadership.


  • Each stage presents us with a choice that needs to be settled before we pass on to the next stage.
  • You will create an environment of trust, inclusion, and psychological safety.
  • An emerging leader needs to search out and say “yes” to many different opportunities and areas of potential giftedness.
  • I had to trust my teams and their capability and focus on defining and shaping the bigger picture and creating an environment where they could successfully execute.
  • They really don’t know what to say “no” to because they haven’t said “yes” to a sufficient amount of challenges.
  • You are bringing in new people to help and support you in the business and for the most part, you are teaching them what to do in your business and how to do it.